Last updated: June 29, 2015
Information you provide
When You Activate the Device
When activating a Device, you will be asked to download the App or install Software and enter information about yourself, such as height, weight, age and gender.
When you create a Skulpt Account (“Registration Information”)
In order for you to use certain features of the Service, we may ask you to register for an account (“Account”) by providing name, age, password and a valid email address. As part of your profile, we also ask other personal information you such as your name, height, weight, gender, date of birth and age.
“Survey Response Information”
We may request users of Services to complete questionnaires or surveys regarding your experience. We may use the responses to improve the Services.
When You Make Purchases from Our Store
We store your shipping address so we can process your order through our fulfillment partner. We do not, however, view or store your credit card information. This is handled by our third-party payment processor, Stripe. If you are not logged into your Account at the time of purchase, we do not associate that data with your Account, however we save the data so that we can provide customer service related to the purchase.
Contests and Giveaways
When You Contact Us for Help
Whenever you contact Skulpt for help, we collect your name and email address along with any additional information you provide in your request and store it on our servers in order to provide you with customer service and to improve the Service. You can also contact Skulpt through public forums such as Twitter or Facebook; however, we cannot maintain the privacy of your communication to us if you contact us through these channels.
Information collected automatically
Biometric information collected by the Device (“Biometric Information”) When you use the Device, we collect certain information including your biometric data including muscle quality and body fat percentage for each muscle as well as your total body.
Access and Usage Information (“Access and Usage Information”)
When you use the Device, we collect information about when you plug or unplug the Device, when you connect or disconnect over Bluetooth, the screens you look at most often, and when you press buttons on the Device.
[When you access the Service through the App on your mobile device, Skulpt creates an access token which logs you into your Account automatically. When you access the Service through the App, Skulpt will ask you for permission to collect and store real time location data. We will store this data on your mobile device only. On IOS devices, you can choose not to share your location information with us, including by using the settings on your mobile device. We may use an in-app analytics service that can track user interface events (e.g., button taps), location data, and device and mobile OS type. These analytics will only report information to us in aggregate and anonymously.]
Through the settings on your mobile device, you can elect not to transmit location data to Skulpt and not to receive push notifications. We may also track any information you enter to the App or Service via your mobile device, including but not limited to activities and manual measurements (e.g., blood pressure, heart rate, weight).
When you access the Service through the Site, regardless of whether you have a Skulpt account, we may collect certain information automatically and store it on our servers. This information includes internet protocol (IP) addresses.
Web beacons and pixel tags are images embedded in a webpage or email for the purpose of measuring and analyzing usage and activity. Skulpt, or third party service providers acting on our behalf, may use web beacons and pixel tags to help us analyze usage and improve our functionality.
We use advertising cookies to present you with opportunities to purchase Skulpt products on the Site, and retargeting cookies, to present you with Skulpt advertising on other websites based on your interaction on the Site.
[“Do not track” or “DNT” technology
The Services does not follow the direction of “do not track” or “DNT” settings that are available in some browsers.]
When You Sync Your Device
When you sync your Device, data about your fitness is transferred from your Device to our servers. This data is stored and used to provide the Service. Each time a sync occurs, we also log data about the transmission. Some examples of the log data are the sync time and date, device battery level, and the IP address used when syncing.
We use the information we collect to: provide you with the Service; improve the Service and our other products and services; customize the Service for you; conduct research about your use of the Service; better understand our users; communicate with you about the Service and our other products and services that we think may interest you; inform you about events; invite you to participate in new initiatives or feature and product upgrades, contact you to obtain testimonials or for other promotional purposes; perform quality control activities; and diagnose and fix problems with the Service.
Without limiting the previous paragraph, we will use your Registration Information to enable your persistent access, provide you with customer service, manage our Services, and authenticate your visits and usage. We may also use your Registration Information to contact you from time to time to inform you of changes to this policy or other important information, as well as for the other purposes set forth in the next paragraph.
We may disclose your information as follows:
We may also share with third parties aggregated or de-identified information, which cannot be reasonably used to identify you, including for marketing and research purposes or for sale to interested parties.
The Service is not directed to children under the age of 13 and Skulpt does not knowingly collect personal information from children under 13. If you are under 13 years of age, you should not use the Service or send information about yourself to us.
Push Notifications. Should you wish not to receive any push notifications from the Service, you can turn off such notifications by adjusting your mobile device preferences.
Emails and Text Messages. If you are a registered user and want us to stop sending you emails or text messages that are not necessary to ensure the regular operation of your Account and/or availability of the Service, you can adjust your preferences on the Service. You can opt-out of receiving weekly summaries, achievement notifications and promotional emails by changing the notification preferences in your account settings or by unsubscribing via the "Unsubscribe" link in any Skulpt email. Opting-out of these emails will not end transmission of important service-related emails that are necessary to your account maintenance.
Deleting Your Account. You can deactivate your Account by contacting Customer Support at [email protected]. When you do, data that can identify you will be removed from the Service, including but not limited to your email and name. Backup copies of this data will be removed from our server based upon an automated schedule, which means it may persist in our archive for a short period. Skulpt may continue to use your de-identified data.
If you object to our disclosure of your information as set out above under “Disclosure of Your Information,” you may opt out by emailing us at [email protected], but this may prevent you from being able to make use of the Device or the Service.
You can update the content and accuracy of your information at any time by contacting us at [email protected].
If you forget your Account password, you can reset your password using the ‘Reset my password’ button on the account sign-in screen. An email will be sent to your address containing a link. Clicking on this link will take you to a webform where you can reset your password.
The Service is hosted and operated entirely in the United States. If you reside outside the U.S., your information will be transferred to the U.S. and processed and stored there under U.S. privacy standards. By using the Service and providing information to us, you consent to such transfer and processing of your information by Skulpt.